Return & Refund Policy

(Non-Returnable Products)

Due to hygiene and safety reasons, all skincare and cosmetic products sold by Life Bagan are non-returnable and non-exchangeable once delivered.

Returns

Returns will not be accepted for:

  • Opened products
  • Used products
  • Change of mind
  • Incorrect product selection by the customer
  • Personal preferences

Damaged, Defective or Wrong Product

If you receive:

  • A damaged product
  • A defective product
  • An incorrect item

Please contact us within 48 hours of delivery with:

  • Order Number
  • Clear product photographs
  • Unboxing video showing the issue

After verification, we may offer:

  • A replacement product, or
  • A refund (where applicable)

Requests submitted after 48 hours may not be eligible.

Refunds

Approved refunds will be processed to the original payment method within 5–7 business days after approval.

Contact

For any order-related queries, please contact:

Email: support@lifebagan.com

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)